Had to return the first one
I did a ton of research and finally decided to go with this unit despite no reviews at the time. Installation was a breeze (using Mac OS X) except for one part where it asks you to set up a print queue. After doing so it didn't recognize it after multiple attempts. I finally decided to click past that step and it worked fine anyway.
We printed about a dozen photos over the first three days. On day 4 the printer booted up and slammed the print cartridge hard to the left then came up with a "Carriage Jam" error. The nice thing about the touch screen is that it also visually walks you through pictures of the areas that you need to check for paper jams etc.. Alas after going through every trouble shooting step provided it didn't solve the problem.
We returned it to Amazon (Very hassle free I might add--can't fault them a bit) and decided to try a second one since we did like the features. I was glad to see that Amazon ships you another even before you return the defective one. So far this one is working fine although it's only been a couple of days.
Our last HP was probably 4 years old. I have to say the print speed on this one is amazingly fast by comparison. I'm impressed it can print a 4x6 photo as fast as it does. Copy and scan work well too although I've found I have to initiate scanning from the Mac. Didn't seem to work if I tried to use the touchscreen to scan. I was pleased how easy they make choosing options with scanning. You can scan a document straight to PDF JPEG TIFF Memory Card USB drive OCR...
Overall it does seem as though this printer is very well made. It's also great having a tray for both paper and 4x6 photos. Unlike so many printer reviews it doesn't appear as though this printer is burning through much ink at all.
Although I would definitely recommend it I can't give it 5 stars due to the issues mentioned above.
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